Social Engineering & Human Factor Testing

Even the strongest technical defenses can fall to a convincing human ruse. MWGroup's Social Engineering & Human Factor Testing services help organizations identify weaknesses in security awareness, communication protocols, and human behavior that attackers routinely exploit.

Our Social Engineering Services

Our engagements simulate real-world adversarial tactics to assess how your employees detect, respond to, and report social engineering attempts. Each engagement is tailored to reflect your industry, environment, and threat profile to provide you with actionable insights to strengthen your human defenses.

Spear Phishing

MWGroup conducts spear phishing simulations using open-source intelligence (OSINT) and environment profiling to craft highly believable phishing scenarios.

Creation of doppelgänger domains mirroring your organization or trusted third parties.
Customized phishing emails sent to a targeted user list.
Tracking of user interactions, including link clicks, credential submissions, and other engagement.
Optional post-exploitation steps to simulate further compromise and illustrate potential business impacts.

Best Practice:

To maintain testing integrity, we recommend targeting no more than 20% of your user population to reduce the risk of office chatter skewing results.

Phone Pre-texting (Vishing)

Our phone pre-texting service assesses your team's susceptibility to telephonic social engineering. MWGroup leverages caller ID spoofing and psychological techniques to simulate calls appearing to originate from internal contacts or trusted third parties.

Customized scenarios designed to extract sensitive information or influence user actions.
Up to three attempts per target to reach each provided contact number.
Detailed tracking and reporting on successful engagements.

SMS Phishing

MWGroup's SMS phishing (smishing) simulations replicate attacks targeting corporate-owned mobile devices.

OSINT-driven creation of realistic, customized SMS phishing messages.
Delivery of messages containing embedded links or credential-harvesting prompts.
Tracking and reporting of user interactions.

Note:

SMS phishing is performed only against corporate-owned devices or accounts as authorized in the scope of work.

Media Mailing

Our media mailing service tests how employees respond to receiving unexpected physical media such as USB drives or CDs.

Development of believable cover stories and packaging.
Delivery of malicious external media to corporate facilities or employees.
Tracking and reporting on any instances of device connection or data access attempts.

00 %

Of breaches in 2023 featured a human element, such as falling for phishing or social engineering, excluding malicious insiders

Source: Verizon 2024 DBIR Executive Summary

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Only one in five employees report phishing simulations, even though 68% of breaches involve human error

Source: Verizon 2024 DBIR & SANS overview

Benefits of MWGroup's Human Factor Testing

All social engineering engagements include comprehensive monitoring and actionable reporting to strengthen your organization's human defenses.

Realistic Simulation of Modern Threats: Understand how sophisticated adversaries would target your workforce
Quantifiable Metrics: Gain data-driven insight into employee resilience and identify specific areas for improvement
Actionable Remediation Guidance: Receive practical recommendations to reduce human factor risks and strengthen your security culture
Customized Approach: Every engagement is crafted to match your organization's size, industry, and unique threat landscape
Engagement Highlights: Pre-engagement OSINT to tailor attacks specifically to your business context, scenario development and infrastructure preparation, comprehensive monitoring and logging of engagement activities, clear actionable reporting with metrics on user susceptibility and recommendations for training or policy adjustments

Offensive Security

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Social Engineering & Human Factor Testing